We are committed to delivering the best possible service to ensure customer satisfaction when using the services of PT Transcon Indonesia. Beyond that, we ensure that our procedures comply with all applicable regulations.
Thanks to this commitment, we proudly received the Best Service User Award in the Bonded Logistics Center (PLB) category from the Regional Customs Office of North Sumatra in July 2022.
The award was presented during a Coffee Morning event held by the Regional Customs Office of North Sumatra. PT Transcon Indonesia is honored and optimistic about the future, seeing this award as a motivation to continue enhancing our quality, services, and adherence to procedures and standards.
PT Transcon Indonesia's Bonded Logistics Center (PLB)
A Bonded Logistics Center (PLB) is a designated area for storing export or import goods for industrial purposes. It offers various tax, customs, and operational flexibility benefits.
The specific functions of a PLB include:
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Serving as a centralized storage facility to improve the efficiency of national trade;
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Helping local businesses access raw materials more easily and affordably;
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Reducing the distance between raw materials and manufacturers to lower production costs;
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Simplifying goods flow by locating PLBs near key industrial zones.
PT Transcon Indonesia operates a PLB used by importers and exporters to store goods outside of Indonesia’s customs territory.
The facility is managed directly by PT Transcon Indonesia, allowing for cost-efficient, simple, and transparent logistics services.
Spanning over 70,000 square meters, our operations are supported by a team of over 160 employees, offering a full range of facilities to meet customer needs.
These include:
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Customs and quarantine services
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Public container and cargo areas
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Professional and efficient customer support from our management team
We leverage modern technologies to deliver 24/7 real-time information and support, reinforcing our track record as a top-tier logistics partner recognized by North Sumatra’s Customs Office.
The award was based on compliance level, violation records, and adherence to legal requirements—areas in which PT Transcon Indonesia excels.