Peak Season is Here, TCI is Ready to Deliver the Best Service!
The year-end holiday atmosphere is already in the air. During this moment, a surge in sales is expected, which means that business players—especially in logistics—must stay alert and ready to provide the best services.
So, how has Transcon Indonesia prepared for this year’s Peak Season? Let’s find out!
When is Peak Season?
To start, let’s first understand what Peak Season means.
Simply put, Peak Season refers to the busiest holiday period, which occurs from mid-December to mid-January, encompassing Christmas and New Year.
It presents a unique challenge for businesses, as many staff members take leave during this time, which can affect service quality.
Moreover, unprepared staff may lead to reduced service quality despite high demand, causing many sectors to experience chaos during this time.
Smart Strategy: Transcon Indonesia is Ready to Face Peak Season
With over a decade of experience, PT Transcon Indonesia (TCI) is always committed to delivering top-notch service—even during Peak Season.
Unlike other companies that may be underprepared for this period, resulting in declining service quality, TCI has proactively laid out the best strategies to meet customer needs.
Here are some of the preparations and strategies we’ve implemented to ensure seamless operations at our Bonded Logistics Center (PLB) even during Peak Season:
✅ Scheduled Operational Team
Proper planning is essential to handle the intense logistics flow during Peak Season. TCI has already formed a dedicated operational team with assigned shift schedules before the season begins.
✅ Deploying Additional Teams to Busy PLB Areas
To support high activity areas, TCI has prepared extra personnel to maintain service quality. These teams will be deployed to high-traffic PLB locations for smooth operations.
✅ On-Call Standby Teams
We’ve also established a rotating on-call schedule to ensure ongoing customer service and logistics activities at all PLB locations throughout Peak Season.
Peak Season is a challenge, but with experience and solid preparation, TCI is ready to serve your logistics and customs needs with excellence—anytime, every time.
Choose Transcon Indonesia – The Value Added Logistics Company to support your export-import business!